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RETURNS & EXCHANGE

At Ready Headset Go, we stand behind the quality of our products and want you to be fully satisfied with every purchase. We are an independent, family owned & operated business that specializes in headsets for over 20 years.

If, for any reason, you are not completely satisfied, we are here to help with a straightforward return process.

Refund Process

Return Policy

Time Frame: You can return any product purchased directly from us within 30 days of receipt.

Condition: To be eligible for a return, your headset must be in the same condition that you received it, unused, and in its original packaging. Please include any accessories, manuals, and documentation.

Certain exceptions apply on products advertised as "Final Sale", "Clearance" and/or "Special Buy" and cannot be returned.

Exchanges
If you received a defective or damaged product, we apologize for the inconvenience and are happy to exchange it at no additional cost to you. Please follow the same steps mentioned on the right and indicate that you would like an exchange when you contact us.

To start a return, please contact our customer service. We will provide you with instructions and a return shipping label.

Pack Your Product

Securely pack your product in the original packaging, including all accessories and documentation.

Ship It Back

Attach the return label to your package and drop it off at the nearest shipping location.

Get A Refund

Once we receive your return, we will inspect it and notify you of the receipt of your returned item. If your return is approved, we will initiate a refund to your original method of payment or process your exchange. You will receive the credit within 3 to 6 days, depending on your card issuer’s policies or updated tracking number